Effective Date: 01 November 2025
Website: http://alphalaira.com
Company Location: Karnataka, India
Alphalaira (“we”, “our”, “us”) is a clothing and lifestyle brand committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website.
1. Information We Collect
1.1 Personal Information
We may collect the following personal data when you interact with our website:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment providers)
- Account login information
1.2 Automatically Collected Data
When you access our website, certain information is automatically collected such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Cookies and tracking data
1.3 User-Provided Content
If you leave comments, reviews, or upload media, we collect the information displayed in those submissions along with metadata like IP address and browser details.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve website functionality and user experience
- Communicate updates, offers, and promotional messages (only with consent)
- Prevent fraud and ensure platform security
- Analyze website performance and visitor behavior
3. Cookies and Tracking Technologies
We use cookies to:
- Store your login information
- Remember your preferences
- Improve site performance
- Provide a personalized shopping experience
You may disable cookies through your browser settings, but some features of our site may not function properly.
4. Sharing Your Information
We do not sell or trade your personal information.
However, we may share data with:
- Payment gateways for secure transactions
- Shipping and logistics partners to deliver your orders
- Analytics and advertising tools (e.g., Google Analytics)
- Service providers who assist with website operations
- Legal authorities when required by law
All third parties only receive data necessary to perform their services and are obligated to protect your information.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Maintain accurate business records
Comments and account information may be stored indefinitely unless you request removal.
6. Your Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request correction or updates
- Request account deletion
- Withdraw consent for marketing communication
- Request a copy of your stored data
- Request deletion of your data (except where retention is required by law)
To make a request, email us at alphalaira@gmail.com
7. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data.
However, no online method is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may include links to external websites.
We are not responsible for the content or privacy practices of such third-party sites.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised Effective Date.
11. Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: alphalaira@gmail.com
Business Location: Belgaum, Karnataka, India.